"Drove 650 Miles to Buy a Dodge Truck from Ladd-Hanford!!!"
(May 2010, Purchased a used Dodge Truck)
(Via e-mail to James Green, Sales Consultant): Just wanted to let you know what a wonderful job you did. I enjoyed working with you from the first time we talked on the phone until we closed the deal. Would highly recommend you and your dealership to anyone. Enjoyed the 650 mile road both ways and made it home safely. Just wanted to let you know. Thanks. Take care.Chris & Peggy from Tennessee,
"Thank You Carter for a Great Buying Experience"
(April 2010, Purchased Certified Used Jeep Grand Cherokee)
Via email to Carter McCue (Internet Sales and Ass't Finance Manager):
Hi Carter -- The 06 Jeep Grand Cherokee Overland is awesome, my family and I are very pleased with our new Jeep.
Buying a car has always been a dreaded occasion for me but I felt very comfortable and never under pressure while dealing with you and Ladd Hanford. I highly recommend your dealership to others. Please give your service shop and detail shop my complements for a great job preparing the car for resale. Chrysler certification is the only way to buy a used vehicle!
Also, thank you for your continued communications during the purchase process.Bruce from Rochester, NY,
"Very Happy Customers"
(April 2010, Purchased 2010 Jeep Liberty)
We live in reading we could go to three other dealers on the way to see you. Over the years Ladd Hanford has given us exceptional service and we have over 20 referrals sent to you since we've been buying !!!!. Whenever we hear someone talking about replacing their car we tell them about ladd -Hanford, and what a great place it is to buy a car. These customers have now bought 34 vehicles from the Ladd-Hanford family of dealerships!!!Doreen & Dale from Reading PA,
"Competitive Service Prices"
(Voice message to the owner on March 24, 2010)
Scott. Just wanted to tell you that you I was checking pricing all over to get our car inspected. It probably needed about fifteen hundred dollars worth of work. And your prices were competitive and below. And I always trusted taking the car there but I just wanted to let you know your prices are really competitive. Really appreciate it. And the service girl, Cheryl, was extremely helpuful. I know you get complaints, but here's a call to say good job. Thank you.John F. from Lebanon, PA,
"Best Car Buying Experience Ever"
Feb 2010 (Purchased 2010 Jeep Wrangler)
This was the best experience I ever had buying a car. We loved Dennis Weber. He was patient with me and gave
me the time to make my decision
R.R. from Pine Grove, PA,
"Easiest Car Buying Experience"
March 2010 (Purchased a factory certified Chrysler)
We are going to tell all of our friends what you did for us, this was the best and easiest car experience we have ever had, and we buy a lot of cars!!!! Mike Ebling (our salesperson) did a great job.
Stephanie from Palmyra,