"Drove 650 Miles to Buy a Dodge Truck from Ladd-Hanford!!!"
(May 2010, Purchased a used Dodge Truck)
(Via e-mail to James
Green, Sales Consultant): Just wanted to let you know what a
wonderful job you did. I enjoyed working with you from the first time we
talked on the phone until we closed the deal. Would highly recommend
you and your dealership to anyone. Enjoyed the 650 mile
road both ways and made it home safely. Just wanted to let you
know. Thanks. Take care.
Chris & Peggy from Tennessee
"Thank You Carter for a Great Buying Experience"
(April 2010, Purchased Certified Used Jeep Grand Cherokee)
Via email
to Carter
McCue (Internet Sales and Ass't Finance Manager):
Hi Carter
-- The 06 Jeep Grand Cherokee Overland is awesome, my family and I are
very pleased with our new Jeep.
Buying a car has always been a
dreaded occasion for me but I felt very comfortable and never under
pressure while dealing with you and Ladd Hanford. I highly recommend your dealership to others.
Please give your service shop and detail shop my complements for a
great job preparing the car for resale. Chrysler certification is the only way to buy
a used vehicle!
Also, thank you for your continued
communications during the purchase process.
Bruce from Rochester, NY
"Very Happy Customers"
(April 2010, Purchased 2010 Jeep Liberty)
We live in reading we could
go to three other dealers on the way to see you. Over the years Ladd
Hanford has given us exceptional service and we have over 20 referrals
sent to you since we've been buying !!!!. Whenever we hear someone
talking about replacing their car we tell them about ladd -Hanford, and
what a great place it is to buy a car. These
customers have now bought 34 vehicles from the Ladd-Hanford family of
dealerships!!!
Doreen & Dale from Reading PA
"Competitive Service Prices"
(Voice message to the owner on March 24, 2010)
Scott. Just
wanted to tell you that you I was checking pricing all over to get our
car inspected. It probably needed about fifteen hundred dollars worth
of work. And your prices were
competitive and below. And I always trusted taking the car there
but I just wanted to let you know your
prices are really competitive. Really appreciate it. And the
service girl, Cheryl, was extremely
helpuful. I know you get complaints, but here's a call to say
good job. Thank you.
John F. from Lebanon, PA
