Dear Valued Customer,

During this unprecedented time, we want to assure you that the health and well being of our guests and co-workers is our main concern.  We have taken all of the necessary measures to ensure the safety of everyone using our facilities in order to provide a safe and clean environment in order to prevent further spread of COVID-19 in our community.

Our Sales Department is NOW OPEN BY APPOINTMENT ONLY as of April 20, 2020.

Our Service and Parts departments remain open to serve you.  We have implemented the following processes and best practices based on CDC recommendations:

    *We have removed seating in our customer waiting area to allow for proper Social Distancing.  Customers may also wait in any of our showrooms to spread out even further.
    *We will sterilize all vehicles being serviced and also our service loaner vehicles after each use.
    *Our service write-up area, the service lounge, receptionist area and all doors and handles are being actively sterilized throughout the day.
    *We have increased the frequency and detail in deep cleaning our facilities.
    *Our co-workers have been instructed on the CDC guidelines for hand washing.  
    *Employees are instructed to wear face coverings.  We are also requesting all guest wear an appropriate face covering as per state of PA guidelines.

We appreciate the contributions of our co-workers in continuing to offer essential services to our guests and we thank your for your continued support and patronage.

Regards,

Scott Hanford, Jamie Hanford & Gary Deibert
Ladd-Hanford Auto Group